Tenants
Through the tenant portal, you may submit maintenance requests, view your tenant ledger and pay your outstanding balances online.
When submitting a maintenance request online, please provide as much information as you can and note if you would prefer to meet with the vendor or if you wish to give the vendor permission to enter with keys from the office.
To prevent any tenant charges, please be aware that some maintenance issues are a tenant responsibility as outlined in your rental agreement and are listed below:
- Clogged drains
- Replacing light bulbs/batteries for smoke detector
- Damages caused beyond normal wear and tear
If this is an emergency, please call 911.
Pay Your Rent Online
Benefits
Once you've signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...
Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
Submit a Maintenance Request
Please log into your Tenant Portal to report a maintenance issue. Once logged in, you can submit a new maintenance request and view the status of any previous requests. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.
